Senior UX Content Designer
Verily Life Sciences 2021 – 2025 South San Francisco, CA (remote)
Led content strategy for AI-driven health platforms, designing conversation flows and establishing brand voice across clinical research products.
UX Content Designer & Strategist
Where words meet design.
I co-create with designers, partner with leadership, and shape strategies and narratives that bring clarity, humanity, and a little magic to complex products.
About Me
Clarity, humanity, and a little magic.
I'm a senior UX content designer with a background in both strategy and community. Over the past decade, I've shaped content for health tech, research, and digital platforms. My goal is to use content design to make platform experiences clearer, more useful, and more human. I am also passionate about my teammates. I believe in leading with empathy, humor, clarity, and conviction.
When I'm not deep in content frameworks, you'll find me walking around Brooklyn, curating playlists, working on photography projects, and occasionally being a turtle.
My Approach
Strategic Leadership
Partnering with leadership to shape cohesive content visions across complex product ecosystems.
AI & Conversation Design
Designing AI personalities and conversation frameworks that feel natural and helpful.
Research-Driven
Grounding content decisions in data, user insights, and evidence-based strategies.
Cross-Functional Impact
Working with engineers, designers, researchers, and product teams to deliver cohesive experiences.
Selected Work
Case studies
Designing for clarity and trust, building scalable systems, and helping teams flourish with clarity and cohesiveness.
Spotlight
AI Frameworks and Scalable Innovation
Building LLM guardrails, evaluation models, and tone systems at Verily
When tackling a zero-to-one project, think in terms of systems and frameworks to allow for future adoption and scalability.
Strategic Leadership
Reshaping a clinical research platform through user research
User research transforms content strategy from guesswork into a precision tool for building trust and clarity in clinical research.
Executive Collaboration
Shaping Verily's Clinical Platform direction through stakeholder alignment
Stay the course and lean on a defined process when it comes to translating leadership vision into design outcomes.
Systems Design
Building a scalable content design system and voice and tone guide for patient-facing products
Scalable content systems turn chaos into organizational capability.
Culture Building
Peer recognition, rethinking the retro, and burnout prevention
Psychological safety is the secret ingredient for collaboration and results.
Experience
Domain expertise in UX, AI, and healthcare.
Senior UX content designer and strategist with expertise in AI conversation design, community building, and healthcare technology.
View Full Resume (PDF)Systems Strategist
Senior Digital Community Manager
Understood 2019 – 2021 New York, NY
Grew digital communities by 6,000 members while leading a team of four and optimizing engagement strategies for families with learning differences.
Digital Community Engagement Manager
Leukemia & Lymphoma Society 2016 – 2019 Rye Brook, NY
Built patient community from zero to 15,000+ members, connecting blood cancer patients with resources and hosting podcast episodes.
Content Editor
MERGE Atlanta 2015 – 2016 Alpharetta, GA
Established unified content architecture across major hospital websites, managing information systems for healthcare providers.
Research Study Specialist
Memorial Sloan Kettering Cancer Center 2009 – 2014 New York, NY
Co-authored nine journal articles and managed clinical trials while implementing decision-making tools for cancer patients.
Contact
Let's work together.
My work lives at the intersection of copy, design, strategy, and empathy. If you're building something complex and need it to feel clear and human, I'd love to be part of it.
What I can help with
- AI-driven conversation flows with personality, purpose, and guardrails
- Reusable frameworks for consistency in evolving AI products
- Content design systems, voice & tone strategy
- Vision & strategy development with leadership teams
- Team building and championing culture
Let's Talk